Terms and Conditions of Use for mbi77

1. Introduction and Scope of Agreement

These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Member" or "User") and mbi77 ("Platform", "We"). By registering an account, logging in, or using any part of this platform, you acknowledge that you have read, understood, and agreed to be bound by all provisions contained in this document.

This Agreement applies to all services offered by mbi77, including online slot games, live casino, sports betting, fishing games, and all other types of games available on this platform. This Agreement also covers all promotions, bonuses, and VIP loyalty programmes we provide from time to time.

mbi77 operates under an international licence. We reserve the right to amend or update these Terms and Conditions at any time without prior notice. It is the member's responsibility to review this document periodically to ensure you are always aware of the latest changes.

2. Membership Eligibility

To use the mbi77 platform, you must meet all of the following eligibility requirements at all times:

• Be at least 21 years old on the date of account registration
• Not be subject to any legal restriction from participating in online gambling activities
• Register voluntarily and not under compulsion from any party
• Use true, accurate, and current personal information during registration
• Not be on any self-exclusion list of any gambling platform

Any user found to have provided false information during registration or who does not meet these eligibility requirements may have their account terminated immediately. Funds in the account concerned may be frozen while an investigation is carried out.

3. User Account Management

3.1 Registration and Verification

Each individual is only permitted to hold one active account at mbi77. Holding more than one account ("multi-account") is a serious breach of these terms and will result in the termination of all accounts concerned without a refund of any remaining balance.

3.2 Password and Security

You are fully responsible for all activities that occur in your account. Please choose a strong and unique password, and do not share your login credentials with anyone. mbi77 will not be held responsible for any losses arising from unauthorised account access due to the member's own negligence.

3.3 Personal Information

You must ensure that all information stored in your account is accurate and up to date at all times. Any changes to important information such as your phone number or email must be updated through the account settings section or by contacting our customer support.

4. Deposits, Withdrawals and Payment Methods

4.1 Accepted Payment Methods

mbi77 accepts a range of deposit and withdrawal methods for the convenience of members in Malaysia. Available methods include Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, and cryptocurrencies including USDT, BTC and ETH.

4.2 Deposit and Withdrawal Limits

4.3 Withdrawal Conditions

All withdrawal requests must be funded from legitimate funds with no outstanding wagering requirements. Withdrawals will only be processed to the same account or payment method used for the original deposit, for anti-money laundering purposes.

mbi77 reserves the right to carry out additional security checks before approving any withdrawal request deemed unusual. During this period, the withdrawal may take slightly longer than usual.

5. Bonuses, Promotions and VIP Programme

5.1 Welcome Bonus

New members are eligible to receive a welcome bonus of 120% on their first deposit, up to a maximum of RM888. This bonus is subject to a wagering requirement of 10 times the bonus amount received before any bonus winnings can be withdrawn.

5.2 mbi77 VIP Programme

mbi77 offers a VIP loyalty programme with four tiers that provide weekly cashback rewards to active members:

• 🥉 Bronze — weekly cashback of up to 0.2%
• 🥈 Silver — weekly cashback of up to 0.5%
• 🥇 Gold — weekly cashback of up to 0.8%
• 💎 Platinum — weekly cashback of up to 1.0%

VIP tier upgrades depend on a member's betting activity and loyalty over time. Further details on tier upgrade eligibility will be communicated directly to members who meet the criteria.

5.3 General Promotion Conditions

• Each promotion is subject to specific terms and conditions stated at the time the promotion is launched
• Misuse of promotions, including opening multiple accounts to obtain bonuses, will result in account termination
• mbi77 reserves the right to modify, suspend or terminate any promotion at any time
• Bonuses cannot be transferred or sold to other members

6. Member Conduct and Prohibited Actions

All mbi77 members must interact with the platform, fellow members, and the support team in a respectful and responsible manner. The following actions are strictly prohibited and may result in account suspension or termination:

• Using automation software, bots, or any tool that manipulates games
• Committing fraud, forging documents, or providing false information to the platform
• Exploiting any technical bug to gain unauthorised advantages
• Engaging in collusion with other members in live games
• Using another person's account or allowing others to use your account
• Threatening, abusing, or intimidating any staff member or other member on the platform

7. Dispute Resolution and Disclaimer of Liability

7.1 Complaints Procedure

If you have any complaints or disputes regarding your account or transactions, please contact our customer support team via live chat or support email. We are committed to handling every complaint fairly and promptly.

All complaints must be submitted within 30 days from the date of the disputed incident. Complaints submitted after this period may not be processed.

7.2 Disclaimer of Liability

mbi77 will not be held responsible for any loss or damage arising from technical service disruptions beyond our control, including server failures, internet outages, or third-party issues.

This platform is provided "as is" and we make no guarantee that the service will operate without interruption or error at all times.

8. Amendments to Terms and Applicable Law

mbi77 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. The latest version will always be available on this page. Continued use of the platform after any amendment takes effect means you accept the revised terms.

These Terms and Conditions are governed by the international licensing legal framework under which mbi77 operates. Any dispute that cannot be resolved internally will be referred to the relevant regulatory body in accordance with our licensing jurisdiction.